VICIdial Admin | Virtual Assistant | IT Desk Support | BPO Expert
VICIdial Admin & Dialer Management
Virtual Assistance
IT Desk Support
BPO & Call Center Experience
Multi-role Expertise
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VICIdial Admin & Dialer Management
I specialize in setting up and managing VICIdial for high-performing outbound and inbound call campaigns. Configure dial plans, manage users, setup dispositions, and monitor reports in real-time. I keep your dialer efficient and reliable.
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Virtual Assistance
Offering email handling, scheduling, travel bookings, task tracking, and more. I help manage your day-to-day while you focus on growth. Fast, flexible, and timezone-adaptable.
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IT Desk Support
Experienced in solving technical issues for teams: Windows support, printer config, VPN setup, remote access, software installs. I keep systems stable and users supported.
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BPO & Call Center Experience
Handled inbound/outbound support for global clients. Skilled in cold calling, retention, customer service, and voice/chat support. I deliver results with clarity and confidence.
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Multi-role Expertise
From dialer management to IT and client coordination — I adapt, learn fast, and deliver with precision. A reliable all-rounder for any remote team.